Telephone: (416) 487-4447   Fax: (416) 487-4429   Email:

What we do

ADR Institute of Ontario™: Providing ADR Practitioners and the Public with Up-to-Date Resources and Services

The ADR Institute of Ontario™ (ADRIO™) is one of seven affiliates of The ADR Institute of Canada™ (ADRIC™), a non-profit organization that shares information, promotes ideas for continuous improvement and upgrading of ADR as a profession.

Our goal is to assist our members, and users of ADR services, by:

  • Providing information and education
  • Maintaining high professional standards,
  • Providing a structure to ensure members adhere to high standards of professionalism 
  • Assisting users of ADR services to locate ADR professionals, as required.  

We promote best practices and standards that will protect the ADR profession and the public served by ADR professionals.

The following documents and practises constitute a structure that ensures high standards of conduct, practice and procedure among ADR professionals in Ontario:

  • A Code of Ethics by which all members must abide, failing which, an established complaint and discipline process can be initiated;
  • Standards for approving arbitration and mediation training courses:
    ADRIO™ carefully evaluates training programs according to established criteria to ensure approved programs meet critical standards;
  • ADRIO has a procedure for provincial accreditation of Certified Family Mediators (Cert. F. Med.) and Certified Family Arbitrators (Cert.F. Arb.);
  • The Child Welfare Secretariat of the Ministry of Children and Youth Services has specifically approved the Cert. F. Med designation as a qualifying prerequisite for the Child Protection Mediation Training offered by various colleges and universities.

ADRIO™ informs, educates and updates its members by:

ADRIO informs, educates and updates its members by:

  • Conducting leading-edge, live and distance education courses, seminars, conferences and workshops to assist practitioners with skill development and provide up-to-date information on new and emerging areas of interest relevant to arbitration and mediation;image1
  • Creating “sections.” These are small groups based on mediation and arbitration specialties. Specifically, we have sections on restorative justice, family, employment, mandatory mediation, information technology, intellectual property, facilitation etc. Each section holds its own meetings at the ADRIO offices, with guest speakers as well as our own, home-grown talent;
  • E-Publishing of “ADRIO Member Bulletins” for urgent, late breaking announcements of critical importance to the membership; the Ontario newsletter “ADR Update” which is also electronically published; and the Canadian Arbitration and Mediation Journal and ADR Perspectives eletronic publications, created by ADRIC, and emailed to all members of ADRIO. These important, timely publications provide information on the latest developments at the Institute, current events that affect the practice of arbitration and mediation, new developments at the provincial or national level and articles on improving skills in arbitration and mediation.

ADRIO™ assists arbitrators and mediators to be heard by:

  • Liaising with government departments and corporations to inform and educate these bodies on issues that involve or have an impact on arbitrators and mediators;
  • Cooperating with other alternative dispute resolution organizations to ensure the government is informed on issues relevant to arbitrators and mediators.

ADRIO provides a method for the public to find and engage qualified mediators and arbitrators by:

  • Providing members of the public with access to “ADR CONNECT,” a customized central electronic databank, from which arbitrators and mediators can be selected based on a wide range of criteria including accreditation, specialty, years of experience, etc.
  • The creation of special rosters to service specific organizations.

Through ADRIC, members have access to:

  • The highest and only nationally-recognized professional ADR credentials in Canada, the Chartered Mediator (C.Med) or Chartered Arbitrator (C.Arb) designations, as well as the intermediate designations: Qualified Mediator (Q.Med) and Qualified Arbitrator (Q.Arb).
  • ADRIC™ Arbitration Rules and National Mediation Rules provide clear, concise processes and procedures for the conduct of commercial arbitrations and mediations. The rules developed by ADRIC™ and recognized across the country establish time lines and procedures that provide practitioners and users with certainty and clarity, allowing for effective and efficient case administration;   
  • Extremely competitive insurance rates (this benefit alone is worth the price of membership!)

    Special discounts on ADRIC Conference registration fees, and other opportunities to save on goods and services relevant to your practice.

Apply today to take advantage of this opportunity and

experience the many benefits offered by ADRIO and ADRIC!

Apply Now!

For further information, contact Mena Sestito at ADRIO™:

Head Office and Mailing Address:

ADR Institute of Ontario, Inc.
234 Eglinton Avenue East, Suite 405
Toronto, Ontario, M4P 1K5

Phone Number: (416) 487-4447
Fax Number: (416) 487-4429

© ADR Institute of Ontario, Inc. 234 Eglinton Ave. East, Suite 405, Toronto, Ontario, M4P 1K5